Client assistant
Answers questions on your site, Telegram, Viber, WhatsApp or Instagram at any hour, in Romanian, Russian and English. Knows your products, prices and schedule. Hands over to a person, with context, when it does not know.
Everyone talks about AI. Few know what to do with it.
You have tried ChatGPT, and your colleagues probably use it too. But there is a long way between “I asked a chatbot something” and “AI works inside my company.”
AI becomes useful only when it is connected to your data and your tools: when it knows your prices, sees your orders, reads your contracts and can act on them. That connection is what we build.
What we build
What AI can do in your company
Internal assistant
Staff ask in plain words and get answers from company documents: procedures, contracts, price lists, client history.
Document reading
Invoices, contracts, applications, scans. AI extracts the data and enters it; a person only checks.
Enquiry qualification
Each enquiry is read, classified and sent to the right person with a summary. Urgent ones go first.
Summaries and reports
Call and chat summaries, the weekly sales report and the list of clients nobody has contacted, prepared automatically.
Working copy
Product descriptions, review replies, offers and emails in your company's tone, approved by a person.
Where AI helps and where it does not
Where it helps
AI is good at repetitive work with text: reading, classifying, summarising, answering known questions. It works fast and does not get tired.
Where it does not
AI is not good at high-stakes decisions on its own, delicate negotiation, or anything that needs accountability. So we build systems where AI prepares and a person decides.
If your problem is solved more simply without AI, through plain automation, we will say so. It is often cheaper and more reliable.
Process
How an AI integration runs
- /01We pick one use case
We start from the task that eats the most time, not from “we want AI everywhere.”
- /02We check the data
AI is only as good as the information it gets. We look at what you have and what is missing.
- /03We build a prototype
You test it on real situations from your company.
- /04We connect
We link the assistant to your website, messaging, CRM or accounting software.
- /05We set limits
We define what it does alone, what needs approval, and when it hands over to a person.
- /06We launch and measure
We review the answers and adjust.
Typical duration for a first use case: 2-3 weeks for a medium-sized project. For larger projects you get a staged timeline before we start, marking the parts that may take longer.
Your data
What happens to company data
The right question, and too few people ask it. For every project we define up front:
- what data the AI can see and what it cannot;
- where it is processed and stored;
- who can read the conversations;
- how we comply with personal data law.
We use models from established providers through your company's business accounts, which do not use your data for training.
Connections
Connects to what you already use
We do not ask you to change your software. We connect AI to it: website, CRM, 1C, Google Workspace, email and messaging.
No website to put the assistant on yet? See website development.
Who it is for
A good fit for
- companies that get many repeated client questions;
- teams buried in documents: accounting, legal, logistics, real estate;
- businesses that reply late to enquiries, especially evenings and weekends;
- owners who cannot find people for support or data entry.
Price
How much does AI integration cost
There are two parts: build (once) and usage (monthly, by volume). You get both figures before we start.
Build
one-time
Usage
monthly, by volume
Questions
Frequently asked questions
What does AI integration mean for a company?
It means connecting an AI model to the company's data and software so it can do concrete tasks: answer clients, read documents, prepare reports. Without that connection, AI stays a toy.
Can the assistant answer in Romanian and Russian?
Yes, and in English. It switches language according to the client.
Will AI replace my employees?
It replaces tasks, not people. The team gets time back for clients and sales. For many companies it solves the problem of not finding anyone to hire.
What happens when AI gets it wrong?
That is why we set limits: the assistant answers only from information we give it and hands anything uncertain or important to a person. Mistakes show up in the log and get corrected.
Is it safe for company data?
Yes, when set up properly. We define what the assistant can see and use business accounts that do not train on your data.
I have a small company. Is it worth it?
It is worth it if you have a task that repeats daily and eats time. If you don't, we will say so and sell you nothing.
How long until it works?
A well-chosen first use case takes 2-3 weeks for a medium-sized project. It also depends on how quickly we get your answers and materials.
What is the difference between AI and automation?
Automation follows fixed rules: if X happens, do Y. AI understands text and handles cases where rules run out. They usually work together.