Sales CRM
Every enquiry from every channel in one place. You see each client's stage, who owns them and what comes next.
Is your company run from ten spreadsheets?
It works at first. One sheet for clients, one for orders, a notebook, a Viber group. Then the company grows and the same problems appear:
An off-the-shelf CRM fixes part of this. But it often forces you to work its way, charges for features you never use, and lacks the one you need.
- 01nobody knows which version of the sheet is correct;
- 02a client calls and it takes ten minutes to find their history;
- 03enquiries are lost because “I thought someone else would call”;
- 04when an employee leaves, the clients in their phone leave too;
- 05finding out this month's sales costs someone a day.
What we build
Systems we build
Order and project tracking
From request to delivery and payment, with deadlines, owners and notifications.
Stock and purchasing
What you have, what is running out, what to order. Linked to sales and the online store.
Bookings
For clinics, salons and service centres. Calendar, automatic reminders, client history.
Owner dashboards
Sales, receivables, debts and team workload on one screen, up to date.
Client or partner portal
Clients see their orders, documents and invoices without calling.
The choice
Off-the-shelf CRM or custom CRM?
The honest answer: it depends.
Off-the-shelf CRM
Bitrix24, amoCRM and others fit when your sales process is standard and you want to start fast. We can help you set it up and connect it to everything else.
A custom CRM is worth it when:
- your process does not match standard software;
- you pay per-user subscriptions and the total grows every year;
- you need integrations the standard product lacks;
- you want to own the system and the data.
On the first call we tell you which option fits, even when the answer is “you don't need us yet.”
Included
What you get
A system shaped by your process
We start from how your team works, not from what the software can do.
Browser and mobile access
Nothing to install.
Roles and permissions
Everyone sees what they need. The owner sees everything.
Integrations
1C, e-Factura, website, online store, telephony, Telegram, Viber, WhatsApp, Instagram, online payments.
Data migration
We bring in clients and history from spreadsheets or your old software.
Interface in Romanian, Russian and English
Team training
Unused software is wasted money, so we make sure it gets used.
You own the code and the data
Process
How development runs
- /01Analysis
We talk to the people doing the work and map the real process.
- /02Plan and price
Feature list, stages, fixed price and deadline.
- /03First version
The part that delivers the most value, in the team's hands early.
- /04Staged growth
The rest, based on what users say.
- /05Migration and training
We bring in the old data and train the team.
- /06Maintenance
On a monthly plan or on request, as the company changes.
First usable version: 2-3 weeks for a medium-sized project. For larger projects you get a staged timeline before we start, marking the parts that may take longer.
With AI and automation
A CRM that fills itself where it can
A CRM is only useful when someone fills it in. We cut the data entry to a minimum:
- Enquiries from your website and messaging enter on their own, through automation.
- An AI assistant summarises conversations and fills in the client record.
- Reminders, invoices and reports go out automatically.
And if enquiries are not coming in, the problem may be the website.
Who it is for
A good fit for
- companies with a sales team and many daily enquiries;
- clinics, salons and service centres that take bookings;
- real estate, travel and education businesses;
- distribution, manufacturing and retail with stock;
- any business that has outgrown Excel.
Example
Dashboard for an English tutor
An app for a private tutor in Chisinau: students, lesson packages, a schedule with recurring lessons generated automatically, weekly income and reports. It replaced spreadsheets and notes.
Price
How much does a custom CRM cost
The price depends on how many processes the system covers, the number of integrations and how much data must be migrated. We work in stages, so you pay as you receive something usable.
Questions
Frequently asked questions
What is a CRM?
A CRM is software where a company keeps track of its clients and everything that happens with them: enquiries, conversations, offers, orders, payments. The aim is that no client is lost and you can see the state of sales at any time.
How much does a CRM cost in Moldova?
An off-the-shelf CRM costs a monthly subscription per user. A custom CRM is paid for the build, at a fixed price that includes team training at handover. Maintenance afterwards is a monthly plan or paid per change.
How long does development take?
A first version the team can work with is ready in 2-3 weeks for a medium-sized project. The rest is added in stages. It also depends on how quickly we get your answers and materials.
Can it connect to 1C?
In most cases, yes. We check your 1C version and configuration before promising.
What happens to our spreadsheet data?
We clean it and move it into the new system, so the team starts with full history.
What if the team won't use it?
That happens when a system makes work harder. We build it with them and make it simpler than the spreadsheet it replaces.
Who owns the software?
You do. Code and data belong to your company.
We already use Bitrix24 or amoCRM. Do we have to drop it?
Not necessarily. We can configure it better, connect it to other tools, or add what it lacks.